Legal Ombudsman complaints rise by 37%: is your law firm’s complaints handling procedure fit for purpose?
Facebook Linkedin Instagram Legal Ombudsman complaints rise by 37%: is your law firm’s complaints handling procedure fit for purpose? The latest figures from the Legal Ombudsman (LeO) should prompt law firms across England and Wales to look hard at how they handle client complaints. According to its 2025/26 annual complaints data, LeO received 14,259 new […]
SRA proposes a standalone supervision competence and new AI expectations for solicitors
Facebook Linkedin Instagram SRA proposes a standalone supervision competence and new AI expectations for solicitors The Solicitors Regulation Authority (SRA) has opened a consultation on changes to the Statement of Solicitor Competence. The proposals give greater weight to technology and AI, professional ethics, supervision, and health and wellbeing, and they would make supervision a competence […]